Victoria's Voice
Leading with heart
For much of my adult life, leadership was something I studied, taught and practiced. It was closely tied to achievement, influence and outcomes — important and necessary measures in the workplace. Yet in this chapter of life, I find myself returning not to strategies or titles, but to a quieter, more personal question: What does it mean to lead with heart?
Leadership is a word we use often, sometimes casually. We associate it with authority, visibility and accomplishment. But beneath its everyday use lies a deeply philosophical question: What is leadership?




I can really relate to your article with the message, lead with your heart. I had no idea where I would lead until hundreds of Baku Armenian refugees came to Lansing, MI beginning in the early 1990’s. All of a sudden, my Armenian language, my home, and my Armenian cultural background all came into play when so many needed so much. I knew of only a couple of other Armenians around, but they had no idea these people had arrived – and it was a labor of love that propelled me to help in any way I could. These efforts resulted in a well-adjusted community of Armenians who found their way despite tremendous obstacles: no English, no jobs, little money. But they had determination and young families to support. Today, I am blessed by the many friendships and tokens of appreciation. I did not work alone as God guided me every step of the way, of this I am sure. He works in mysterious ways!